The Quiet Warrior Podcast with Serena Low
Are you an introvert who is tired of hearing that you're too quiet, need to speak up more, or that you lack executive presence and are not ready for promotion?
Your host is Serena Low, and her life’s purpose is to help quiet achievers become Quiet Warriors who can speak - lead - and act decisively when called upon, without changing the essence of who you are.
As a trauma-informed introvert coach, certified Root-Cause Therapy practitioner, certified Social + Emotional Intelligence Coach, and author of the Amazon Bestseller, The Hero Within: Reinvent Your Life One New Chapter at a Time, Serena is passionate about helping introverts and quiet achievers minimise:
- imposter syndrome,
- overthinking,
- perfectionism,
- low self-worth,
- people pleasing,
- fear of public speaking,
and other common introvert challenges.
Tune in every week for practical tips and inspirational stories about how to thrive as an introvert in a noisy and overstimulating world.
The Quiet Warrior Podcast with Serena Low
120. Quiet Leaders & the Power of Humility in Organizations (Dr. Diana Jayasauri)
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In this episode, host Serena sits down with Dr. Diana Jayasauri — a seasoned expert in organizational change management with nearly 15 years of experience leading innovation, acculturation, and digital transformation across Fortune 500 companies and government institutions. Diana shares her unexpected journey into change management (sparked by a chance coffee encounter at the Kuala Lumpur Twin Towers), unpacks the real human dynamics at play in workplace transformation, and reveals why quiet leaders may be an organization's most underutilized asset.
About the Guest
Dr. Diana Jayasauri is an organizational change management specialist dedicated to shaping forward-thinking, customer-centric service excellence. With deep experience in culture change consulting, digital transformation, and people-led initiatives, Diana brings warmth, wit, and strategic insight to every conversation.
What We Cover in This Episode
• How Diana accidentally fell into organizational change management — over a cup of coffee
• What organizational change management really means at the ground level
• The two types of people in every workplace: the pride gang vs. the humility gang
• Why most change projects fail — and how to fix it
• The introvert vs. extrovert dynamic in the workplace and why quiet voices often hold the most substance
• Self-limiting beliefs and how childhood memories shape our professional identity
• Women in leadership: the strength of nurturing, listening, and emotional intelligence
• Working with Gen Z in the workplace — what they need and how leaders can adapt
• How to identify and empower quiet leaders using focus groups
• Why "introvert" is just a word — and not a permanent identity
• The Solution-Focussed Approach (SFA): lead with your strengths, not your gaps
Quotable Moments
"SILENT — wobble it around and you get LISTEN. There is power in being silent, because you listen."
— Dr. Diana Jayasauri
"Do not believe that you are an introvert. It is not a character — it is just a word."
— Dr. Diana Jayasauri
Resources Mentioned
• Broken Rung — McKinsey research on the gender gap in corporate promotions
• Solution-Focussed Approach (SFA) — a strengths-based methodology for navigating challenges
• Jane Goodall — referenced as an example of a quiet, purpose-driven leader who found her voice to create global impact
Connect with Dr. Diana Jayasauri
Connect with Diana on LinkedIn — she's active there and happy to receive connection requests and messages.
Connect with Serena Low, The Quiet Warrior Coach
Experience sustainable visibility through the S.E.E.N. framework used to guide quiet achievers to be memorable and impactful without diluting or exhausting yourself:
www.serenalow.com.au
Work with Serena Low at serenalow.com.au.
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This episode was edited by Aura House Productions